SMS Privacy Policy

Updated: June 20, 2024

Introduction

Anemoi Incident Response, Inc. (“we,” “our,” or “us”) is committed to protecting your privacy. This SMS Privacy Policy explains how we collect, use, disclose, and safeguard your information when you subscribe to and interact with our SMS services. By opting in to our SMS services, you agree to this policy.

Information We Collect

Personal Data When you opt-in to receive SMS communications from us, we collect your phone number and any information you provide through text messages. This may include responses to surveys, requests for information, and other interactions.

Usage Data We may collect data on how you interact with our SMS messages, such as the dates and times of your messages, the types of messages sent and received, and your responses.

How We Use Your Information

We use the information we collect via SMS in the following ways:

  • To provide and maintain our SMS service: To provide you with information, products, or services that you request from us.

  • To send periodic SMS messages: Your phone number may be used to send you information and updates pertaining to merchandise “swag” orders, occasional organization news, updates, deployment information, to organize volunteers and resources, etc.

  • To administer promotions, surveys, or other SMS features: To send you information you agreed to receive about topics we think will be of interest to you.

Opt-In

To receive SMS communications from us, you must opt-in by subscribing through our website, signing up via a text message keyword, or by other means provided by Anemoi Incident Response, Inc. By opting in, you consent to receive recurring messages from us.

Opt-Out

You may opt-out of our SMS communications at any time. To opt-out, you can reply "STOP" to any SMS message you receive from us. After opting out, you will receive one final message confirming your opt-out request. No further messages will be sent unless you opt back in.

Message Frequency

The number of SMS messages you receive will vary based on your interactions with us and your preferences. On average, you can expect to receive 10 messages per month. Because we often use text messaging as a direct, conversational method of communication with many of our volunteers, these numbers may fluctuate wildly. Should you wish to change your preference on mode of communication, please notify the staff member reaching out to you.

Data Rates

Message and data rates may apply. Your mobile carrier’s standard messaging and data rates may apply to SMS or MMS correspondence. Please consult your mobile carrier’s pricing plan for details. Anemoi Incident Response, Inc. is not responsible for any charges incurred from SMS or MMS communications.

How We Protect Your Information

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information and data sent via SMS.

Sharing Your Personal Information

We do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding subscribers and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.

Your Consent

By opting into our SMS services, you consent to our SMS privacy policy.

Your Rights

You have the following rights regarding your personal information provided through SMS:

  • Access: You have the right to request a copy of the information we hold about you.

  • Correction: You have the right to correct any inaccuracies in the information we hold about you.

  • Deletion: You have the right to request the deletion of your personal data.

  • Objection: You have the right to object to certain types of processing, including direct marketing.

To exercise any of these rights, please contact us at privacy@myanemoi.org.

Changes to This SMS Privacy Policy

Anemoi Incident Response, Inc. has the discretion to update this SMS privacy policy at any time. When we do, we will send you an SMS notification and update the effective date at the top of this page. We encourage you to review this SMS privacy policy periodically to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Contact Us

If you have any questions about this SMS Privacy Policy, the practices of our SMS services, or your dealings with our SMS services, please contact us at:

Email: privacy@myanemoi.org
Mailing Address: Anemoi Incident Response, Inc. | 1219 W. Wood St. | Rogers, AR 72756
Phone: (479) 339-9949